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AIG-502 Series

Advanced IIoT gateways with Intel® Core™ i7 processor, Azure IoT Edge software, -40 to 70°C operating temperature

Features and Benefits

  • Supports Modbus RTU/ASCII/TCP Client
  • Supports Azure IoT Edge
  • Equipped with Secure Boot to prevent malicious software-injection attacks
  • Built-in network traffic monitoring and diagnostic tool for easy troubleshooting
  • Provides robust OTA function to prevent system failure during software upgrades
  • LTE Cat. 4 US, EU, and APAC models available
  • Compliance with IEC 62443-4-2 Security Level 2 requirements
  • -40 to 70°C operating temperature range
Certifications
Overview
Specifications
Resources
Models
Contact Sales

Introduction

The AIG-502 is a robust Industrial IoT (IIoT) gateway designed to provide secure and reliable data communication for industrial applications. Compliance with the IEC 62443-4-2 Security Level 2 requirements ensures secure network connectivity, data transmission, and device authentication. The AIG-502 is equipped to acquire field data via Modbus RTU, ASCII, and TCP protocols, enabling seamless integration with the Azure cloud platform. With ample computing power, it supports advanced edge computing capabilities using Azure IoT Edge modules, making it an ideal solution for industries seeking to enhance data-driven operations securely and efficiently.

Boost Edge Computing Capabilities With Azure IoT Edge

AIG-502 supports Azure IoT Edge to bring in a multitude of benefits including edge computing capabilities, reduced bandwidth costs, flexibility and scalability, seamless integration with Azure services, and ease of management and update. Specifically, with the AIG-502 processing data locally, it not only offers rapid responses and low latency but also effectively reduces network bandwidth usage, thereby cutting costs. Additionally, the modular design of the AIG-502 and Azure IoT Edge support make your system both flexible and easily expandable. At the same time, AIG-502’s seamless integration with Azure cloud services allows you to effortlessly extend cloud capabilities to edge devices.

Reliable Software Updates With Easy Installation and Recovery

The software update function ensures easy, reliable, and secure system upgrades. Through the web console, users can install Debian, and specific patches using Debian APT, or apply a comprehensive update pack provided by Moxa. Updates can be retrieved online or manually uploaded with options for immediate or scheduled installation. The function also supports download resumption and automatic recovery, providing a seamless and resilient update experience to keep systems running smoothly.

Security Dashboard Optimized for Detecting Security Issues

A security dashboard utilizes device scans to identify potential cybersecurity threats from multiple angles, such as during account settings management, application networking, application resource usage monitoring, product certificates deployment, service settings modifications, and system status checks. Upon detecting threats, a mitigation plan is recommended to resolve issues.

Appearance

  • CPU

    Intel® Core™ i7-7600U processor (4M cache, up to 3.90 GHz)

  • DRAM

    32 GB SODIMM DDR4

  • Storage Pre-installed

    32 GB mSATA

  • Pre-installed OS

    Moxa Industrial Linux (Debian 11, kernel 5.10.x)

  • Graphics Controller

    Intel® HD Graphics 620

  • Ethernet Ports

    Auto-sensing 10/100/1000 Mbps ports (RJ45 connector) x 2

  • Serial Channels

    RS-232/422/485 ports x 2 (software-selectable, DB9 male connector)

  • USB 3.0

    USB 3.0 hosts x 3, type-A connectors

  • Wi-Fi Antenna Connector

    RP-SMA x 2 (excluding AIG-502-T-AZU-LX)

  • Cellular Antenna Connector

    SMA x 2 (excluding AIG-502-T-AZU-LX)

  • GPS Antenna Connector

    SMA x 1 (excluding AIG-502-T-AZU-LX)

  • Expansion Slots

    mPCIe slots x 1 (for optional Wi-Fi module)

  • SIM Format

    Nano (excluding AIG-502-T-AZU-LX)

  • Number of SIMs

    2

  • Video Output

    HDMI x 1

  • TPM

    TPM v2.0

  • 10/100/1000BaseT(X) Ports (RJ45 connector)

    2

  • Magnetic Isolation Protection

    1.5 kV (built-in)

  • Industrial Protocols

    Azure IoT Edge

  • Configuration Options

    Web Console (HTTP/HTTPS)

  • Time Management

    NTP Server/Client
    GPS

  • Security

    SSH
    HTTPS/SSL
    TLS
    Firewall

  • No. of Ports

    2

  • Connector

    DB9 male

  • Baudrate

    50 bps to 115.2 kbps

  • Data Bits

    7, 8

  • Stop Bits

    1, 2

  • Parity

    None, Even, Odd, Space, Mark

  • Flow Control

    RTS/CTS, XON/XOFF, ADDC (automatic data direction control) for RS-485

  • RS-232

    TxD, RxD, RTS, CTS, GND

  • RS-422

    Tx+, Tx-, Rx+, Rx-, GND

  • RS-485-2w

    Tx+, Tx-, Rx+, Rx-, GND

  • RS-485-4w

    Data+, Data-, GND

  • Industrial Protocols

    Modbus RTU/ASCII Master

  • Cellular Standards

    LTE Cat. 4

  • Band Options (US)

    LTE Band 2 (1900 MHz) / LTE Band 4 (1700 MHz) / LTE Band 5 (850 MHz) / LTE Band 12
    (700 MHz) / LTE Band 13 (700 MHz) / LTE Band 14 (700 MHz) / LTE Band 66 (1700 MHz)
    / LTE Band 71 (600 MHz)
    UMTS/HSPA 850 MHz / 1900 MHz
    Carrier Approval: Verizon, AT&T
    Note: LTE Band 71 (600 MHz). is not included in the selectable antenna support range.
    Please contact Moxa if you need to use this band.

  • Band Options (EU)

    LTE Band 1 (2100 MHz) / LTE Band 3 (1800 MHz) / LTE Band 7 (2600 MHz) / LTE Band 8
    (900 MHz) / LTE Band 20 (800 MHz)
    UMTS/HSPA 900 MHz / 1800 MHz / 2100 MHz

  • Band Options (APAC)

    LTE Band 1 (2100 MHz) / LTE Band 3 (1800 MHz) / LTE Band 5 (850 MHz) / LTE Band 8
    (900 MHz) / LTE Band 28 (700 MHz)
    UMTS/HSPA 850 MHz / 900 MHz / 2100 MHz

  • Receiver Types

    GPS/GLONASS/BeiDou/Galileo/QZSS

  • Accuracy

    Position: 2.0 m @CEP50

  • Sensitivity

    Acquisition: -147.0 dBm
    Cold starts: -145 dBm
    Tracking: -160 dBm

  • Update Rate

    1 Hz

  • Versions Supported

    v1.4.33

  • Authentication Methods

    Manual / Connection String
    DPS / Symmetric Encryption
    DPS / X.509 Certificate
    DPS / TPM

  • Azure Direct Methods

    Reboot
    Software Upgrade
    Remote API Invocation

  • Azure Module Twin

    Device Configuration

  • Moxa Functions

    Custom Payload
    Message Group

  • Mode

    Client (Master)

  • Functions Supported

    1, 2, 3, 4, 5, 6, 15, 16, 23

  • Max. No. of Commands

    256 per port

  • Max. No of Connected Devices

    31 slave devices per serial port

  • Mode

    Client (Master), Server (Slave)

  • Functions Supported

    1, 2, 3, 4, 5, 6, 15, 16, 23

  • Max. No. of Server Connections

    64

  • Max. No. of Client Connections

    4

  • Max. No. of Commands

    3000

  • System

    Power x 2

  • LAN

    2 per port (10/100/1000 Mbps)

  • Serial

    2 per port (Tx, Rx)

  • Input Voltage

    9 to 36 VDC
    12 to 36 VDC, 6A (for hazardous locations)

  • Input Current

    8 A @ 9 VDC
    2 A @ 36 VDC

  • Power Consumption

    72 W (max.)

  • Power Connector

    3-pin terminal block

  • Automatic Reboot Trigger

    External WDT (watchdog timer)

  • Housing

    Metal

  • IP Rating

    IP20

  • Dimensions

    134 x 60.4 x 120 mm (5.28 x 2.38 x 4.72 in)

  • Weight

    1,500 g (3.3 lb)

  • Installation

    DIN-rail mounting (with optional kit)
    Wall mounting (with optional kit)

  • Operating Temperature

    -40 to 70°C (-40 to 158°F)

  • Storage Temperature (package included)

    -40 to 75°C (-40 to 167°F)

  • Ambient Relative Humidity

    5 to 95% (non-condensing)

  • Shock

    IEC 60068-2-27

  • Vibration

    IEC 60068-2-64

  • EMC

    EN 55032/35
    EN 61000-6-2/-6-4

  • EMI

    CISPR 32, FCC Part 15B Class A

  • EMS

    IEC 61000-4-2 ESD: Contact: 4 kV; Air: 8 kV
    IEC 61000-4-3 RS: 80 MHz to 1 GHz: 10 V/m
    IEC 61000-4-4 EFT: Power: 2 kV; Signal: 1 kV
    IEC 61000-4-5 Surge: Power: 1 kV; Signal: 1 kV
    IEC 61000-4-6 CS: 10 V
    IEC 61000-4-8 PFMF

  • Cybersecurity

    EN 18031-1

  • Hazardous Locations

    Class I Division 2, ATEX, IECEx

  • Safety

    UL 62368-1
    EN 62368-1

  • Radio

    NCC
    RCM

  • Carrier Approvals

    AT&T
    Verizon
    PTCRB

  • RED

    EN 300 328
    EN 301 489-1/17/19/52
    EN 301 511
    EN 301 893
    EN 301 908-1
    EN 303 413
    EN 62311

  • International Approval

    BSMI

  • Green Product

    RoHS, CRoHS, WEEE

  • Time

    510,913 hrs

  • Standards

    Telcordia (Bellcore) Standard TR/SR, GB

Software, Firmware, and Drivers

FILTER

All Utility
Name Type Checksum Version Operating System Release Date
AIG QuickON Utility Download
84.8 MB 		Utility
SHA-512
v1.2.0
  • Windows 10
 Oct 21, 2025 Oct 21, 2025 Release notes

Support Documents

FILTER

All Datasheet Declaration Manual QIG
Name Type Version Release Date
AIG QuickON User Manual Download
2.0 MB 		Manual v1.0 Nov 27, 2025 Nov 27, 2025
Datasheet for AIG-502 Series Download
1.8 MB 		Datasheet v1.2 Oct 09, 2025 Oct 09, 2025
Declaration of Conformity (cybersecurity) for AIG-502 Series Download
205.1 KB 		Declaration v1.0 Sep 03, 2025 Sep 03, 2025
Manual for AIG-502 Series Download
9.1 MB 		Manual v1.0 Apr 04, 2025 Apr 04, 2025
QIG for AIG-502 Series Download
1.9 MB 		QIG v1.0 Apr 04, 2025 Apr 04, 2025
Declaration of Conformity (EU/UK) for AIG-502 Series Download
317.7 KB 		Declaration v1.0 Mar 22, 2024 Mar 22, 2024

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Available Models (4)

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moxa-aig-502-t-azu-lx-image.jpg | MoxaAIG-502-T-AZU-LX
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moxa-aig-502-t-us-azu-lx-image.jpg | MoxaAIG-502-T-US-AZU-LX
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moxa-aig-502-t-eu-azu-lx-image.jpg | MoxaAIG-502-T-EU-AZU-LX
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moxa-aig-502-t-ap-azu-lx-image.jpg | MoxaAIG-502-T-AP-AZU-LX
mPCIe Slot 1 for
LTE Module		–US region LTE module preinstalledEurope region LTE module
preinstalled		APAC region LTE module
preinstalled
mPCIe Slot 2 for
Wi-Fi Module		–ReservedReservedReserved
Operating Temperature-40 to 70°C-40 to 70°C-40 to 70°C-40 to 70°C
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