Warranty

Warranty Policy

All our products are covered by a limited warranty that ensures freedom from material and workmanship defects under normal use.

Standard Warranty Period

• Industrial Networking Products: 5 years
• Computing and Edge Devices: 3 years
• Accessories and Power Supplies: 1 year

Warranty periods may vary depending on region and product type.

What’s Covered

• Manufacturing defects
• Hardware component failures
• Firmware-related malfunctions (if used as per official guidelines)

What’s Not Covered

• Damage due to misuse, improper installation, or unauthorized modification
• Normal wear and tear (cables, connectors, etc.)
• Damage caused by accidents, fire, or natural disasters

Warranty Claim Process

1. Contact Technical Support with product serial number and proof of purchase.
2. Our team will verify warranty eligibility.
3. If approved, you will receive RMA (Return Material Authorization) instructions.

Extended Warranty

Optional extended coverage is available for selected products.
Contact Sales Support for details.